Website Migration

A: The web site migration service available at Nerdy Kiwi is absolutely free of charge and consists of moving all your web files, databases and emails from your current provider to your brand–new web hosting account with us. We will also revise all the configuration settings necessary for your websites to be completely operational on our ultramodern cloud hosting platform.Our techs are completely capable of moving any type of web site. With years of experience in the industry, they are experts in the inner workings of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom web application with numerous custom libraries is as elementary as moving a plain WordPress–based blog.

A: While we can’t give you a precise ETA, since there are lots of factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our best to transfer your site within 48h, and in some cases – within 24h (when the website content is not very large).

A: We don’t need any sensitive info. We’ll need, though, the login info for your old hosting account and the name of the web site that you want to migrate.

A: Customer privacy is truly one of our foremost responsibilities – that’s why, both our payment transaction page and our CP login page are secured with enterprise–class Secure Sockets Layer certificates. We use safety measures, which include, but are not limited to: physical, digital and administrative operations to safeguard the info that we gather online. And we’ve also got a detailed and strict Privacy Policy, which specifies the types of information that we collect.

A: Your web site will work exactly like it did before with your former web hosting provider. Once we have finished the migration, your website will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning properly, all you will need to do is edit the NS records for your domain. Your web site will be migrated to us with no downtime whatsoever.

A: While we move your web content, your web hosting provider won’t be aware of the migration at all. We won’t contact them in any way.

A: We can transfer your website from any web hosting provider or any Linux–based hosting platform given that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we can’t transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.