In case you have never had a hosting account or you have changed companies and the new one deploys a Control Panel that you have not seen so far, you may get perplexed about how to execute a specific operation in your account or on your desktop PC. That is the reason why, a lot of providers have prepared a knowledge base, which specifies the most common queries and difficulties associated with their platform, rather than including only some generic info. This kind of knowledge base will enable you to find the necessary information quickly and effortlessly, so you won’t have to dedicate lots of time and effort to things that may require something as simple as hitting a button or ticking a checkbox. In this way, not only can you get things done, but you can also discover loads of new and important things, both about the way you can administer your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Hosting
If you have purchased your very first shared hosting package through our company or have transferred your website over to us, you will get used to our platform and our created-developed Hepsia hosting Control Panel in no time due to the fact that we have prepared a thorough knowledge base where you can find all the information that you may ever need – both general info regarding the hosting service as a whole and more concrete info about the different features that you can use and the difficulties that you may face. The articles are available in two places. The full article list is accessible through the Control Panel’s Help section. You can find articles that are dedicated to the different features in each Control Panel section as well. You can become aware of how to do virtually everything, from creating an .htaccess config file to administering a mailing list, and all the articles include comprehensive instructions, so you won’t ever become disoriented because of an ambiguous text. Surely, if you chance upon a more specific obstacle and you are unable to find anything about it in our knowledge base, you can get in touch with our technical support staff members 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an exhaustive knowledge base for all our current and potential clients, so in case you get a semi-dedicated server package from our company, you will be able to find any info that you are looking for at any moment. We’ve got a large number of educative help articles, which will help you better understand what is going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are only two examples. Our how-to guides will help you accomplish anything you like – uncompress an archive, import a MySQL database, redirect a domain, and so on. Besides, we’ve also got troubleshooting instructions, which will permit you to find out what precipitates a given problem and the potential solutions for it. In case you are not able to send email messages or your domain opens an HTTP 500 error message, for example, you can check our knowledge base and resolve the issue instantly. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.