Risk–Free Shared Services

A 99.9% Server Uptime

We’ve built our shared hosting platform using dependable hardware components and heavily customized software. Our sysadmins have installed a tweaked version of SELinux on our hosting servers in order to ensure the highest level of safety and dependability. We’ve set up a number of DDoS prevention mechanisms combined with highly efficient firewall programs to make sure our network is unassailable and safe.

All shared services plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee remains the same.

A 99.9% Network Uptime

Other than our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on top–class hardware components fabricated by Juniper. Additionally, on every single router, we have configured a firewall with a complex set of rules with the intention to sift out all questionable requests.

This way, in all our datacenter facilities – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting services in each and every datacenter.

A 30–Day Money–Back Guarantee

Just like with every other service, when it’s your cash at stake, you cannot feel truly safe. Because of this, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or if you need to use a more robust hosting solution, like a Linux VPS hosting services or a Linux dedicated hosting services – you will get a full refund, with no concealed costs or repayment taxes.

24/7 Technical Support

We’ve attentively chosen each single member of our 24x7 support department to make sure that we can offer you the best customer service that you can get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. Plus, they’re at your disposal 24x7 – you will be able to touch base with them whenever you want and they will get back to you ASAP.

Their average response time is just twenty minutes, whereas with other web hosting providers you are forced to wait around for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered in under 1 hour.